Customer Service

GLOFURN Customer Service Policy

CONTACT US!

Whether you’re having a problem with something you bought from us, or just have some questions, we’re always happy to help. Whenever you have a question, just head over to support.makerbot.com to get in touch with our team.

We do our best to get back to you as soon as possible and offer email service Monday-Friday. You should receive a response: (a) within two business days. We also schedule phone support sessions as needed. Start a support case with us, and if we can’t resolve it quickly via email, we’ll be happy to talk to you.

WARRANTY, RETURNS, AND REPLACEMENTS

Whther purchased directly from us or one our retail outlets, we will provide parts or service on items that prove to be defective from the time of manufacture, and we’ll work with you to get your product perfect.

SPECIAL ORDERING REQUIREMENTS

If you’want additional information regarding our productss, please get in touch with us so we can help you.